Managed Services
Managing IT products is a never ending job. Ignoring them and assuming everything will be fine is a recipe for disaster. There are application and operating system patches, security fixes, staff needs, application flaws, exploits, attacks, compatibility issues, replacement schedules, and unexpected workflow disruptions. Ignoring your technology assets is not an option. Paying partial attention to them is not much better. Failing to manage is managing for failure.
But who should shoulder this responsible? IT management is a process that takes you and your staff away from the focus of your business. Wether you are designing the next greatest advertisement, preparing a landmark legal document, teaching the next generation, or examining the interaction of atoms, you and your staff should be focused on the tasks that make your business succeed, not the distractions and tedium of managing the tools you use to succeed.
Leave IT management to the experts so you can focus on your business. From planning and budgeting, to deployment, to lasting support, Carbon is there every step of the way. With a Carbon Managed Service plan you don't get one person shouldering multiple responsibilities or possessing a limited breadth of knowledge. You get the entire Carbon team at your disposal. With our deep expertise and experience will we solve the problems you don’t even know you have.
Flexible Plans starting at $1 a day
Carbon offers flexible Managed Services plans for customers of all sizes and needs. Do you have an office of 10 users and no IT staff? Let Carbon manage your devices for a fraction of the cost of a full time salary. Do you have a distributed staff of over 200 employees in multiple buildings or states? Let Carbon manage your Apple fleet through Zero-Touch deployment and Self Service management, empowering your employees to “manage” their own devices. Are you a corporation with thousands of employees but a small deployment of Apple products? (And your internal staff has no idea how to integrate them.) Make Carbon your partner and let us manage your Apple fleet supported by our deep platform knowledge and experience.
Go from unmanaged chaos to fully managed order in less than a week¹. Additional services include managed cloud backup, managed anti-malware software², and budgeting and planning services. If you have Apple products, let Carbon manage them effectively and efficiently. Contact Carbon to get started. Setup is quick and simple.
Carbon manages more than Macs (but no Windows³)
A small business network is made up of more than just a bunch of laptops and phones. There is the Internet service, firewall, network switch, wireless network, guest network, printers, cloud hosted services, groupware, file services, backup, license management, device lifecycle management, security audits, continuity of operations planning, and on and on and on… Are you getting the picture? Even the smallest of small businesses have the same IT needs and demands as large corporations. The scale of the business is irrelevant. Yet, while large corporation have departments dedicated to each technology area, small businesses usually have one person shouldering all the responsibilities part time. Give that person a break and let her do the job she was hired to do. Call Carbon to manage your entire IT environment³ and let’s parter to get your business humming along at peak performance.
Contact Carbon and let us review your environment. Free your part time tech person and leave your network management in the hands of experts. From security, to networking, the desktop support, and everything else in between, we have your entire business covered.
Need HelP? Carbon Help Desk
Have you ever been stuck on a problem you could not solve? Is your Google-fu failing you? Ever wish you had access to a team of knowledgable, patient, and determined technicians who can answer all your technology questions? Look no more! Carbon’s Help Desk is here to save the day. With over 20 years of Apple platform experience, there is a good chance we’ve seen it before. And if we haven’t we’ll dig in deep to find a solution.
The Carbon Help Desk covers topics ranging from hardware to application support, from firewalls to wireless networks, and everything in between. Have a question about dielines in your Illustrator documents? Want to build a render farm for your video editors? Stuck on the latest application bug? If you need problems solved to run your business, Carbon is here to provide the solution.
With Managed Service + Help Desk, access is available to your entire staff. No question is off limits. No limit to the questions. Let our team assist your team by removing the impediments to your workflow.
Not in the mood for a Managed Services contract? Ask about of Help Desk Only service. Carbon provides help when you need it most.