Fleet Management

Your business has 100,000+ employees. In six countries. Communicating in four languages. Across 100 operating companies. The IT department has teams of experts supporting Microsoft, Cisco, Palo Alto, and many more “enterprise” products and services. Now your team is looking at a splinter group of a few hundred Macs or iOS devices and no one knows how to properly manage them. The mobility team claims they can do it. The Azure team thinks they might be able to wrangle them. But months have gone by and the Apple products are still rogue on the network. Mistakes are compounding and frustration is growing from IT management to the end users. The help desk is overwhelmed with calls and underwhelming with solutions.

Save yourself the pain of this failure. Partner with Carbon and let us become the Mac department for your organization. With our vast experience supporting and collaborating with enterprise IT, your Apple devices can become first class citizens. No false starts. No patchwork of solutions that no one wants to take ownership. Success from day one is what Carbon delivers.

LEAVE Apple MANAGEMENT TO Carbon

Carbon has the knowledge and experience to support your Apple products, software, and workflows. Do you have a design department that speaks a language that confuses your IT department? When your video department talks about storage requirements does your IT staff scratch their heads? When you received a letter accusing the organization of violating a font license, does everyone look around in bewilderment?

Call in the experts to assist with Apple specific workflows. Carbon speaks print design and publishing, video, and interactive. Carbon can support your Adobe desktop apps and guide enterprise integration, including federation. We can guide Azure, Intune, G Suite, and Office 365 integration. We can support your employees and their workflows while interfacing with your IT department. Think of Carbon as multilingual. We speak the language of the end user as well as the language of IT.

Give your Apple device users the best support possible. Contact Carbon and let’s partner to ensure your Apple fleet is properly managed and your users get the support they need to stay productive.

Integration, not Isolation

Carbon believes Apple devices should be embraced and integrated into the larger corporate IT infrastructure, not isolated or limited to the fringes of your environment. Embracing Conditional Access? Include your Apple devices. Striving to achieves SSO? Don’t leave your Apple fleet out in the cold. Certificate-based wireless? Child’s play.

Technologies and services have evolved to a point where Apple products are accepted enterprise tools. And with this acceptance, support exists to integrate them as tightly as your Windows workstations. Your internal team may not know how to do it. Call Carbon and we can share our vast knowledge of enterprise integration.

The old days of shunning the Apple products or running them in a sandbox are over. If you are still treating your Apple products as outcasts, you really need to contact Carbon.

Staff Training and KNowledge Transfer

Some companies simply need a little nudge to get their Apple fleet under control. Most organizations have a talented and ambitious IT staff. Yet few have Apple trained or knowledgable team members. Sure, everyone has an iPhone, but that does not make you an Apple mobility expert. Anyone can take a photo but that does not mean he can support a graphics department.

Partner with Carbon to train your IT staff on the nuances of Apple device management and Apple specific workflows. Carbon can cover topics ranging from print and video production to font management and color profiles. Carbon speaks the language or your Apple users, supporting their workflows while ensuring the devices meet corporate compliance requirements.

In addition to training and mentorship programs, Carbon can also provide documentation, training videos, and knowledge base articles to assist your help desk staff or end users. Share with us your most common user or environment challenges. We will solve them and document the resolution to assist your internal team with future occurrences.

Carbon loves to share our knowledge. Give us a call. We will train your staff, support your end users, and document your environment. Once we get started, you will not want us to stop.