Consulting Services

Carbon is an IT services consultancy focussing on Apple-centric environments. But Apple products can not stand alone in our increasingly interconnected world. You still need a firewall, networking (wired and wireless), servers, storage (on-prem and cloud), groupware, a directory or identity management system, phone system, periodic security audits, device management, and purchase recommendations. And, once you have all those things, you need someone to manage and make sense of it all. Carbon is the answer. We can handle all your IT needs and ensure that all those moving parts come together in harmony.

Need a wireless network? How about taking control of your Office 365 or G Suite deployment? Need a render cluster? Continuity of operations planning? Do you have a workflow that no one else understands? Do other consultancies stare at you blankly when you describe what you do and what you need? No challenge is too large or too obscure. Carbon will solve your most vexing challenges.

If you made it this far and your are a Windows-centric environment, we are not the consultancy for you. However, if you are frustrated with the cost and complexity of maintaining a Windows-centric environment and want a better solution, then Carbon is the consultancy for you. If you are dreading the migration to Windows 10, why not give OS X a chance. Call us to discuss switching platforms. Give Carbon the opportunity to demonstrate the superiority of the Apple platform.

To deliver a solution, one must first understand the problem

Carbon believes that each customer is unique, with a unique workflow and language. It is our mission to understand your business as only through this understanding can we provide the proper solutions to satisfy your IT needs. Regardless of industry, Carbon will immerse ourselves in your workflows to understand it from your eyes. Print design, video, encoding, multimedia? No problem. Nuclear Magnetic Resonance Spectroscopy? Yep, we understand that. Bates stamping? We’ve got you marked in sequence. 10-bit color? We can project it clearly. DICOM imaging? We will ensure HIPAA compliance.

No matter what your business is, Carbon will use a critical eye to examine and understand your workflows. But we know when to say no. If you have a business that is better served using a different platform, we will tell you. Carbon will not attempt to force a square peg into a round hole. While Apple’s platform is elegant, powerful, and endlessly capable, it does have its limitations. This can be true of all systems and services. After all, you would not pick Chrome Books for video editing nor would your select Windows for iOS development. Know your tools and pick the right one for the job. Carbon will ensure you do.

Flexible TermS and long term relationships

Carbon is a small business too. We treat our customers the way we want to be treated. Carbon uses transparent contract terms and conditions and we bill for work done. Sure, we are a great group or technicians, but you should not have to pay us just for the privilege of knowing us. Carbon strives to create a relationship that works. From block time contracts to annual contracts, to anything else in between, Carbon can create a relationship that fits your business and your needs. Need us a lot? We will be there. Need us every so often? We will be available when you need us. After 20+ years supporting the Apple platform, you can rest assure that we will be there for you in the future.

We love long term relationships and building new success stories. Contact us today to start a lasting, trusted relationship. Many of our customers have been with us for 20+ years. We’ve guided these customers from Classic macOS to OS X, from PowerPC to Intel, and from manual management to fleet management. Carbon is ready to guide you to your next transition, next expansion, or even your next project. Come and join our ever expanding family.

Curated Product Recommendations

Carbon is picky. We recommend the products we want to support. And for good reason! The hardware and software partners we select and the products we recommend are what we use ourselves. These products and services have earned our trust as reliable and compatible products. This approach has delivered a proven track record with partners like Jamf, SonicWall, Extreme Networks, Promise Technologies, Microsoft, Adobe, and Ubiquiti.

And while we love to explore new products and services, we much rather test and understand these products and services in our lab before recommending to our customers. After all, what good is a recommendation if the person you are counting on to support the product is unfamiliar with it.

At the end of the day, it is Carbon’s reputation on the line. Recommend a bad product or one that does not fit the situation and we’ve left a blemish on our track record. Carbon recommends quality and appropriately scaled products to fit your business needs, not a sales quota.